Transport operations system and tracking portal for a logistics enterprise

Dispatch relied on dozens of spreadsheets and phone calls, making trip assignment, progress tracking and cost reconciliation slow and error-prone. Customers had no way to check the status of their own orders.

We opened with a consulting phase to standardise the workflow, then built a central operations system: trip management, driver assignment, status updates and cost reporting. A customer-facing portal lets clients track a shipment's journey in real time using its tracking code.