Process
Doing the right work, in the right order.
Every project has its own context. A clear process keeps everyone moving in the same direction.
- 01
Discover
Clarify goals, users, constraints and measures of success.
- 02
Frame
Define scope, information architecture and the delivery roadmap.
- 03
Design
Shape the experience, interface and prototypes for early validation.
- 04
Build
Develop in visible increments that can be reviewed and tested.
- 05
Verify
Review functionality, content, performance and accessibility.
- 06
Launch & support
Release with care, enable the team and keep improving.
Principles
Three principles throughout
✓Clear communication
✓Evidence-based decisions
✓Quality from within
Let’s begin